SIMAME Account & Data Deletion Request
In compliance with the Google Play Store Policy and Apple App Store Guidelines, SIMAME provides users with the full right to delete their account and associated personal data at any time.
Method 1: In-App Self-Service
Log into the SIMAME Mobile App → Navigate to Settings → Account & Security → Tap "Delete Account" to trigger immediate deletion.
Method 2: Web Request Form
If you no longer have the app installed or cannot log in, submit the web deletion request form below to initiate account purging.
Data Retention & Deletion Scope
When your account deletion request is processed:
Data Permanently Deleted:
- Personal identifiers (Full Name, Email Address, Phone Number).
- Saved delivery addresses, locations, and coordinates.
- Profile avatars, social media login associations, and push tokens.
- Stored security credentials and session tokens.
Data Retained for Legal Compliance:
- Anonymized order history and transaction totals (required by tax & financial audit laws).
- Order records are permanently unlinked from your name, phone, and email.
Submit Account Deletion Request
Complete this form to request permanent account deletion. Requests are processed within 24-48 hours.